• A man accused of robbing a Lincoln, Nebraska car salesman of $30,000 in cash is expected to appear in Lancaster County Court on Thursday. The victim told police he arranged to sell a vehicle to 30-year-old Daniel Doboyou, of Pennsylvania, through Facebook and text messages. During the sale, the victim grabbed a bag belonging to the business with $30,000 in cash inside. While he was walking through the store to place the bag in his vehicle, Doboyou allegedly tackled him and stole the bag. You can read more about it here.  
   
• Jason Lemkin, prolific Quora poster and founder of SaaStr, recently courted controversy with an interesting take: don’t hire a VP of sales that everybody loves. It might sound counterintuitive, but Lemkin makes the case that a charismatic and popular sales leadership candidate will come with too many downsides, including an inability to create change. You can read the entire post here. here.

• We remember negative experiences more vividly than positive ones (that last "no" probably still stings)
   
• We're more motivated to avoid losses than to achieve gains (a deal in process feels a whole lot more valuable than a new prospect)
   
• We'd rather avoid bad news entirely than face it head-on (hello, inbox avoidance)
   

• Timing misalignment
• Budget constraints
• Current priorities
• Internal politics
• Market conditions
• Your terrible haircut 

Your job isn't to take it personally; it's to collect this data and refine your approach. Track your daily activities. If you're making 20 calls a day, you're not failing — you're following a proven process. Trust the process: more attempts equal more opportunities.

Document Everything

Create a rejection log (sounds depressing, but stay with us). By tracking common objections, you can refine your pitch points and get valuable feedback to not only help you in your sales efforts, but your entire company, identifying potential improvements in your offering.  

Top performers understand that rejection is market research that you get paid to conduct. Each "no" provides valuable data about customer/market needs, price sensitivity, competition, and the effectiveness of your value proposition. This data becomes your playbook for future success.

Your Rejection Recovery Toolkit

1) Reframe the Narrative. Stop thinking "I failed" and start thinking "I learned." What objection came up? Why didn't they bite? These are the insights that will help you better understand the “why” and mentally internalize rejections as learning experiences, not failure. 
 

2) Create a Playbook . Use each rejection to refine your qualification process. Take common objections and build yourself a library of rebuttals that can help you keep the conversation moving forward. 
 

3) Build Rejection Resilience. The more rejections you collect, the more immune you become. It's like building sales antibodies. Your skin gets thicker, your approach gets sharper, and you become more resilient. 
The key to long-term success isn't avoiding rejection—it's building your resilience muscle and having the right tools at your disposal to process and respond effectively every time you hear “no.” 

Moving Forward

Remember: If you're not getting rejected at least a few times a day, you're probably doing something wrong. Make rejection your measuring stick for ambition, not failure. Sales success isn't about eliminating rejection—it's about mastering your response to it. Your next "yes" is waiting on the other side of rejection number 2,749 (but who's counting?).

• 35% of sales teams are using AI in some capacity 
• 29% of sales teams are using AI for call transcription and automated follow-ups
• 17% of sales teams are using AI to automate internal reporting 

P.S. Pipedrive is also offering The Quota subscribers a 30-day free trial (no credit required) and 20% off for 12 months. Try Pipedrive for free.

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